Frequently Asked Questions

What’s KiaKonnections BUSINESS HOURS?

Monday through Friday 10:00 AM to 6:00 PM Saturday 8:00 AM to 12:00 PM CT

Sunday- CLOSED Major holidays- CLOSED

How long is shipping?

It will take 1-2 processing days and 5-7 shipping days. As soon as hair is shipped out you will receive your tracking number.

Do KiaKonnections offer overnight shipping?

We do not offer overnight shipping.

Can I place an order over the phone?

All items must be ordered online at www.KiaKonnections.com. No exceptions.

Do you have a store or can I come pick the hair up?

No. All items must be ordered at www.KiaKonnections.com and we will ship your order to you. No exceptions.

Do KiaKonnections offer wholesale?

Yes we do offer wholesale. If interested, please email KiaKonnections@gmail.com

What payment methods does KiaKonnections accept?

We accept all major credit and debit cards. If you’re paying through PayPal with an e-check, we will not ship your items until your e-check has cleared and payment is received.

What color does the hair come in?

All hair comes in 1b (natural color) or a #2

Can the hair be colored?

Yes! I prefer for it to be colored by a professional stylist.

Do KiaKonnections offer coloring services?

No. We do not offer coloring services.

How many ounces are in each bundle?

All hair bundles come 3.5 oz. per bundle.

How many bundles of hair do I need for a full sew-in?

10”-16” 2 bundles

18”-24” 3 bundles

26”- and up 4 bundles

Or your desired choice!!